Glass Services
From insurance claims to ADAS recalibration, Auto Custom Glass handles every part of your auto glass repair and replacement — with certified technicians, premium materials, and mobile service across Sacramento and the surrounding counties.
Insurance Claims
Auto Custom Glass is an insurance-approved vendor, working closely with all major insurance companies. We make the claims process simple and stress-free — just give us your insurance information and we handle the rest.
By law, you have the right to select any shop to service your vehicle. You are not required to use an insurer's preferred vendor. Choose the shop you trust.
How to File a Claim
There are three easy ways to get your glass claim started:
Through Your Insurance
File directly through your insurance company's app, website, or by calling your agent. Then schedule your appointment with us.
Through Your Agent
Contact your insurance agent directly and let them know you'd like to use Auto Custom Glass.
We Do It For You
Provide us your insurance information and we will file the claim on your behalf — the easiest option for most customers.
Understanding Your Coverage
Auto glass damage is typically covered under comprehensive insurance (not collision), which generally has a lower deductible. Here's what to expect:
- Windshield Repair: Most insurance companies waive your deductible entirely when the windshield can be repaired instead of replaced.
- Windshield Replacement: You pay your deductible; insurance covers the remainder. In many cases, Auto Custom Glass can partially or completely waive your deductible, depending on the glass, deductible amount, and your insurance company.
- Check with your agent — many policies cover glass with a $0 deductible under comprehensive coverage.
Why Choose Auto Custom Glass for Your Claim?
- Approved insurance provider — we work with all major carriers
- Same fast, certified service whether you use insurance or pay out-of-pocket
- Same-day and mobile service available throughout Sacramento and 9 surrounding counties
- Lifetime workmanship warranty on every installation
- Specialists in high-end and luxury vehicles (BMW, Mercedes, Bentley, and more)
- ADAS recalibration services available after windshield replacement
Not sure if your damage is covered? Call us at (916) 972-7772 and we'll help you understand your options — at no charge.
Windshield Repair
While a chipped or slightly cracked windshield may seem minor, it can quickly turn into a costly full replacement if left untreated. Our technicians are trained to assess the size and type of damage and help you make the best decision for your vehicle. If your windshield was chipped by a rock or road debris, we may be able to repair it before it spreads — saving you time and money.
Benefits of Repair Over Replacement
- The cost of repairing a chip or crack is much less than replacement
- Repair prevents spreading through the entire windshield
- Even though a repair isn't fully cosmetic, the visible impact is significantly reduced
- Most insurance companies will pay for chip repair regardless of your deductible
- Repairs are typically completed in approximately 30 minutes
When Can a Windshield Be Repaired?
Repairable Damage
- Chips smaller than a quarter
- Short cracks (typically under 6 inches)
- Damage not in the driver's direct line of sight
- Single-point impacts from rocks or debris
May Require Replacement
- Cracks longer than 6–8 inches
- Damage directly in front of the driver
- Multiple impact points
- Damage extending to the edge of the glass
Don't wait! Small chips and cracks spread rapidly due to temperature changes, vibration, and road stress. A repair today can prevent a much more expensive replacement tomorrow. Contact us at (916) 972-7772 for a free estimate.
Windshield Replacement
If your windshield is damaged beyond repair, it may be time to call Auto Custom Glass. Our trained and certified technicians install every windshield with integrity, honesty, and top-notch quality — at competitive prices.
We use urethane adhesive products that meet all federal safety standards, along with OEM and premium aftermarket glass from trusted manufacturers including PPG, Carlite, Pilkington, Guardian, LOF, and Saint-Gobain Sekurit. Dealership glass is available upon request.
Glass Types We Replace
Windshield (Front Glass)
Full replacement using urethane adhesive. Drive-safe in as little as 24–48 hours. Most jobs completed in under one hour.
Back Glass
Rear window replacement for all makes and models, including heated rear defrost glass.
Side & Quarter Glass
Tempered side windows, vent glass, and quarter glass replaced quickly with precision fit.
Sideview Mirrors & Power Windows
Mirror glass and motorized window glass — we handle the full range of auto glass needs.
What's Included With Every Replacement
- Lifetime workmanship warranty on every installation
- Premium OEM-equivalent glass (PPG, Pilkington, Guardian, and more)
- Urethane adhesive — meets federal safety standards
- Free glass vacuuming & debris removal from the vehicle
- Most jobs completed in under one hour
- Mobile service available — we come to you
- Dealership glass available upon request
We are an approved insurance provider and work with all major carriers. Windshield replacement typically falls under your comprehensive coverage — often with a lower deductible than collision. In many cases, we can partially or completely waive your deductible, depending on the glass, deductible amount, and insurance company. Just provide your insurance information and we'll handle the claim for you.
Power Window Repair
Power windows require more attention than other types of auto glass because they operate on a motor and regulator system. Proper installation and alignment require skilled, experienced technicians — a misaligned power window can damage the motor or leave your vehicle exposed to weather.
Auto Custom Glass has been repairing and replacing power windows throughout the Sacramento area for over 20 years. We provide fast, effective service with warranty coverage and free upfront price quotes.
Power Window Services
- Power window glass replacement (all door positions)
- Window regulator repair and replacement
- Motor diagnosis and replacement
- Window seal and weatherstrip replacement
- Mobile service available
Why Choose Us
Free Upfront Quotes
We provide transparent pricing before any work begins. Call us or submit an online quote request for a fast estimate.
Warranty Included
All power window repairs come with our workmanship warranty for your peace of mind.
Affordable Pricing
Competitive rates without sacrificing quality. We use premium parts that match your vehicle's specifications.
Mobile Service Available
Can't drive to our shop? We can come to you anywhere in the greater Sacramento area.
Mobile Auto Glass Service
Can't make it to our Sacramento shop? Auto Custom Glass comes to you. Our mobile technicians serve the greater Sacramento area and 9 surrounding counties — at your home, office, or wherever your vehicle is parked.
We Come to You
Mobile auto glass service is available for most repairs and replacements. Whether you're at home, at work, or on the road, our technicians will arrive fully equipped to complete the job on-site.
- Windshield chip and crack repair at your location
- Full windshield replacement at your home or office
- Back glass and side window replacement
- Same certified quality as our in-shop service
- Same-day appointments available
- Insurance claims handled — we come to you and file for you
Service Area
We provide mobile service throughout 9 Northern California counties, including Sacramento, Placer, El Dorado, Solano, San Joaquin, Amador, Sutter, Yolo, and Yuba counties. Major cities served include Sacramento, Roseville, Folsom, Elk Grove, Rocklin, Auburn, Davis, Woodland, Vacaville, and more.
Same-day mobile appointments are available! Call us at (916) 972-7772 or fill out our online quote form and we'll schedule a technician to come to you.
ADAS Recalibration Services
Auto Custom Glass offers Advanced Driver Assistance System (ADAS) recalibration services. Modern vehicles equipped with ADAS technology have been shown to reduce head-on crashes by up to 50% — but only when these systems are properly calibrated.
After a windshield replacement, any cameras or sensors mounted to or near the windshield must be recalibrated to manufacturer specifications. Skipping this step can cause lane departure alerts, automatic braking, and other safety features to malfunction.
ADAS Systems We Recalibrate
Lane Departure Warning (LDWS)
Alerts you when your vehicle drifts from its lane without signaling.
Lane Keep Assist (LKA)
Actively prevents unintended lane departure by gently steering back into the lane.
Adaptive Cruise Control (ACC)
Maintains a safe following distance from vehicles ahead automatically.
Forward Collision Alert (FCA)
Detects the distance to vehicles in front and alerts when a collision is imminent.
Blind Spot Monitoring (BSM)
Alerts you to vehicles in your blind spots when changing lanes.
Traffic Sign Recognition (TSR)
Identifies and displays road signs including speed limits.
Calibration Methods
Static Calibration
Performed in our facility with the vehicle parked. Uses laser equipment and specialized tools to achieve precise manufacturer-standard alignment.
Dynamic Calibration
Performed on the road at specific speeds using portable diagnostic devices connected to the vehicle's OBD II port.
Dual Calibration
Combines both static and dynamic methods at our facility — required by some vehicle manufacturers for complete recalibration.
Most insurance plans cover ADAS recalibration as part of a comprehensive windshield replacement claim. We are an approved insurance provider and can handle the claim on your behalf.
Have Questions About Your Glass Service?
Call us for a free estimate, insurance help, or to schedule mobile service today.
